Privacy Policy

We only collect information you choose to give us:

• Quote and contact requests. When you ask for a quote or get in touch, we collect your name, contact details (email and/or phone), the service address, and your message about the roofing work you need.
• Scheduling details. If we book a service, we keep what we need to do the job — like your address, preferred dates, and any access notes you share.

We use your name, contact details, address, and message to reply to you, prepare your quote, and schedule and carry out your roofing work. We don't use your information for anything else.

• We never sell, rent, or trade your information.
• We don't run third-party advertising or behavioral tracking.
• We don't build a profile of you across other websites.

We use a single essential cookie that keeps the site secure (it protects forms against cross-site request forgery). It's required for the site to work and isn't used to track you. We don't use advertising or analytics cookies.

Our forms use a hidden honeypot field and rate limiting to block automated spam. These check how a form is submitted, not who you are.

A few trusted services handle the plumbing on our behalf: Resend delivers our email, and Amazon Web Services hosts the site and stores our photos. They only process what they need to provide those services, and they don't get your information for their own marketing.

We keep quote and contact requests while we're helping you and for a reasonable time afterward in case you reach back out. We keep records of completed jobs as long as needed for support and basic accounting. Ask us to delete your information any time and we will, unless we're required to keep it.

You can email us any time to see, correct, or delete the information we hold about you. We'll always do our best to help.

This site is meant for adults and isn't directed at children under 13. We don't knowingly collect information from children.

If we change what we collect, we'll update this page and change the date at the top.

Questions about your privacy? Email us at flipvollc@gmail.com or use the contact page.