Shipping & delivery

We ship anywhere in the continental United States. We don't currently ship internationally or to PO boxes — if that's a problem for your order, reach out and we'll see what we can do.

Shipping is a flat rate based on your delivery zone, calculated and shown at checkout before you pay — no surprise charges after the fact. Rates depend on where the order is going, not on how many items are in it, so it's easy to add to an order without watching the shipping climb.

Most orders are packed and handed to the carrier within 1–2 business days (Monday–Friday, excluding holidays). If an item is made to order or temporarily out of stock, we'll let you know by email with an updated timeline.

Once it ships, delivery usually takes 3–7 business days depending on your zone. These are estimates from the carrier, not guarantees — weather and peak seasons can add a day or two.

When your order ships, we'll email you a tracking number so you can follow it to your door. If you haven't seen a tracking email a few days after ordering, check your spam folder and then get in touch.

If your order arrives damaged, never shows up, or isn't what you ordered, email us at flipvollc@gmail.com within 14 days of delivery with your order number and a photo if it's damaged. We'll make it right with a replacement or refund.

Questions about an order or shipping? Email us at flipvollc@gmail.com or use the contact page.